So no clients or customers are calling, everybody must be happy; right, perhaps not. What if they are not calling you because they think you are too busy to handle their problem? What if they think you just do not care or you will most likely make an excuse for not calling them first? Be […]

Read Full Post »

“Who Moved My Cheese?” Okay, so the title doesn’t sound like it’s a business book. Give me a chance to explain. Here’s some of what the inside cover flap says:”Who Moved My Cheese?” is a simple parable that reveals profound truths about change. It is an amusing and enlightening story of four characters who live […]

Read Full Post »